A standard PC, Mac computer, or, portable device (phone, tablet, etc.) with an internet connection and speakers (or a headset) are required to hear and speak with other participants. You may also use a telephone for audio communication (the phone number that allows you to call into your class session is included in the email along with your Zoom classroom link).

If you have registered at least three business days before your first class session, and you do not receive an email from comed@whatcom.edu with your Zoom classroom link two business days before your first class session, please check your spam folder before contacting us.

If you have registered within 48 hours of the first class session, the Zoom classroom link will be emailed when we process your registration, which is typically the following business day. Failing to register three business days before your first class session may delay the email that includes your Zoom classroom link, and does not allow much time to troubleshoot, which is why we encourage you to register early.

Please wait at least ten minutes beyond the start time of your class session. It is possible that your instructor is experiencing technical difficulties and is troubleshooting the issue.

Yes, we partner with Ed2Go to offer a variety of online, work-at-your-own pace online class options. Please visit ed2go.com/whatcom for a list of classes and registration information.

We are also offering online digital arts classes for kids and teens in partnership with Black Rocket. Please visit our Black Rocket registration page for more information on those programs. 

Our refund policy is the same for in-person and virtual classes:

• Full refunds will be given if Community & Continuing Education cancels a class due to low enrollment.
• If you need to cancel your registration and do so seven calendar days prior to your first class session, you will be issued a full refund.
• If you cancel a registration less than seven calendar days prior to your first class session, you are entitled to a credit voucher, less a 10 percent administration fee, which can be applied toward any Community & Continuing Education class offered within six months of the date of credit. (Please note: credit vouchers may not be exchanged for a cash refund.)